FAQs
Everything You Need to Know
Welcome to our Help Center. Scroll down to find answers to the questions we receive most frequently from our customers. If you can’t find what you’re looking for, let us know and we will get back to you in no time.
Do You Create Custom Gift Sets?
Yes! Please contact us via email with the scents you are interested in and the amount of handcrafted soap bars
you are requesting, and any other details you would like to provide to make your gift set even more special.
Please allow 24 hours for confirmation of receipt of your request and further communication.
What Is Your Shipping Policy?
All shipping costs are determined upon checkout. Free shipping on all orders $50 or more! Local free delivery within The Tribute is also available. Please allow 1-2 business days for all orders to ship. Get excited, you will soon be enjoying Jeanie Bees Handcrafted Soaps! *International Shipping is not available at this time.
What Is Your Return Policy?
We hope that each and every handcrafted order goes above and beyond expectations. All sales are final.
